When a stakeholder does not agree with GCAS’ decision on certification, they can file an appeal. Click here for additional information on how to file an appeal Procedure.
A person to handle the appeal will be designated, and the appropriate management will be alerted;
The appellant will receive an initial response acknowledging receipt of the appeal.
The appeal will be examined after it has been validated, and any necessary changes and remedial actions will be taken.
The outcome of the procedure and GCAS’s decision will be submitted to the appellant in writing, which will have been made by, or reviewed and authorized by, an individual who was not previously involved in the subject of the appeal.